Email, read for you. Roxy reads every email before you do, tells you the moment one can’t wait, answers the ones you’ve answered before, and writes the rest in your words. You only read what matters.
One can’t wait. Three need your say. I’ve handled the rest.
Answered your wayOrders, a breakage, a meeting booked. All on your record.22
Summed upGlaze goes up in December. Nothing else needs you.14
Held backTwo scams, kept out. Their links are switched off.2
CTClay TimesThe October issueSummed up
PSPriya ShahQ3 VAT return: your OK by 5pmNowNeeds your OK by 5. I’ll call at 4:30 if it’s still open.
NB“Northway Bank”Your account is on holdScam
HFHannah FordA mug arrived crackedAnswered
LHLeo Hart40 mugs for our new place?TodayA café wants 40 mugs. Your reply’s drafted: it just needs a date.
MWMakers WeeklyTen stalls worth a visitSummed up
SISam ItoWhere’s my order?Answered
DODana OkaforRenewing the studio leaseTodayRent up 6%. Your lease says 3%, so I’ve drafted that.
PD“Parcel Desk”Pay €1.99 to release your parcelScam
PGPotters’ GuildMembers’ newsSummed up
MMumSundayTodaySunday lunch, and could you bring the big blue dish?
IMInes MoreauA call next week?Answered
Try Fold2 of 9 · Working demo
Working demo
Try it.
A morning’s post, already read. Open an email to see what Roxy made of it and answer it in one tap, or send one in and watch it sorted. Then try the round, a habit, a reply in your words and some outreach. It’s a demo of the design: Fold itself is in the works.
Send one in
Fold
Now
PSPriya Shah13:46VAT return: your OK by 5pm
Today
LHLeo Hart11:2040 mugs for a new café in LeedsDODana Okafor10:05The studio lease, up 6%MMum08:52Sunday lunch, and the big dish
Handled
HFHannah Ford09:12Answered by your habit · 09:12
Summed up
14Fourteen others8:00Glaze up in December, two fairs, receipts
Held back
NB“Northway Bank”07:31Kept out: a scam
PSPriya ShahShah & Low, your accountants · 13:46Gmail
Q3 VAT return: ready to file
Priya needs your OK on the VAT return by 5 today. It’s €1,840, what she estimated in July.
the fold
Hi Alex, The Q3 VAT return is ready to file. The amount due is €1,840, in line with the July estimate. We need your approval by 5pm today so we can file on time. Just reply to this email. Best, Priya
What Roxy read
The round
That’s the round.
A new rhyme
Three people asked if the mugs are dishwasher-safe this week. You said yes each time.
A habit
How far Roxy goes
Still waits for you:
LHTo Leo Hart · Re: 40 mugs for our new place?
Say what you want to say
Writing it the way you would…
Your reply, from your Gmail
Sent to Leo from your Gmail
1Who and why
2Who’s left out
3One letter each
4Replies
Tell cafés and bakeries up north we do wholesale now. Mention the new speckled glaze. Not anyone we’ve emailed this month.
Who · 38
6Past wholesale customersYour orders
14Cafés who’ve written to youYour post
18Makers Fair contactsA list you added
Left out · 9
5Never agreed to hear from you
3You wrote to them this month
1Asked not to be contacted
Writing 38 letters, each one different…
We’ve just finished a new speckled glaze, and wholesale is €28 a mug, with your logo free over 30.
What needs you · Now
Six ways to answer3 of 9
How it answers
Six ways to answer an email.
Every email reaches Roxy first. She reads it once, and it takes one of six paths. Each one ends on your record, so you can always see what she did, and why.
An email arrives
PSPriya ShahQ3 VAT return: your OK by 5pm
Your accountant needs your OK by 5. I’ve put it at the top, and I’ll call at 4:30 if it’s still open.
Shoulder tap · Now
An email arrives
HFHannah FordOrder #4471: one mug arrived cracked
Sorry, a new one’s on its way, no photos needed. That’s what you said the last twelve times.
Habit · Handled
An email arrives
LHLeo Hart40 mugs for our new place?
I’ve drafted it with your wholesale prices. All I need from you is the date.
In your words · Today
An email arrives
CTClay TimesThe October issue
Glaze goes up in December. The rest of it you can skip.
Summed up · Evening
An email arrives
CClayworksInvoice 0412
Juno has it in your bills for the 30th. It waits for your code.
Hand-off · Shared
An email arrives
NB“Northway Bank”Your account is on hold
A scam. You don’t bank with them, and the link goes to a site made three days ago.
Held back · Kept out
Rhymes and habits4 of 9
Rhymes and habits
Answered once, handled for good.
When an email is like ones you’ve answered before, Roxy says so, and shows you how you answered. Say “make it a habit”, and choose how far she goes: from just reminding you, to answering on her own and telling you after.
The rhyme · 14 since June
SIRMJBAKTCLWEPNGODBFKHMVCRHF
Twelve times you said sorry and sent a new one. Twice you added 10% off, both for people who’d ordered before.
Hannah’s mug arrived cracked this morning. It rhymes, so the habit answered.
A habit
Broken on arrival.
When
A customer says an order arrived broken, and it’s under €40.
Do
Say sorry in your words. Send a new one with tracking. No photos needed.
Never
Refund money, promise a date, or answer a second breakage from the same person.
How far Roxy goes
Sends it your way, then tells you. It’s on your record.
Still waits for you:Anything new, or anything that costs.
Outreach5 of 9 · Example
Outreach
Outreach, one letter each.
Tell Roxy who should hear about what. She finds them among the people you know, leaves out anyone who didn’t agree to hear from you, and writes to each one as you would. Then the replies sort themselves.
Tell cafés and bakeries up north we do wholesale now. Mention the new speckled glaze. Not anyone we’ve emailed this month.
38people fit, all of them people you know.
Who · 38
6Past wholesale customers
14Cafés who’ve written to you
18Makers Fair contacts
Left out · 9
5Never agreed to hear from you
3You wrote to them this month
1Asked not to be contacted
To Mara at Tilly’s · York
When we spoke in March the timing wasn’t right, so I wanted to come back now we have room in the kiln.
She said “too soon, try us in autumn” on 14 March.
To Jo at Fen Bakery · Hebden Bridge
Your bakery was the first place our mugs ever went, so you’re the first I wanted to tell about the new glaze.
Fen’s first order was your first wholesale order, in 2024.
To Sol at Sable Coffee · Leeds
We met at the Makers Fair, where you liked the speckled samples. They’re a proper glaze now.
From the fair list. He picked up a speckled cup at your stall.
4Interested
Drafts ready, with times from your day
2Questions
Answered from your price list
1Not now
I’ll write again in March
1Stop
Off every list, straight away
Thirty-eight letters, each one different. Never one letter with the names swapped.
More ways to let go6 of 9
More ways to let go
Twelve more things off your hands.
What else we’re designing into Fold. Each one says how far Roxy goes on her own, and you can turn any of them down.
Owed
Promises both ways, found in your email. She reminds you of yours and chases theirs.
Clayworks owes you a refund. Shall I ask?
Asks, then acts
Away
On holiday, she answers what she can, holds the rest, and briefs you on your first morning back.
Welcome back. Three things, then the rest can wait.
Acts, then tells me
Ring them
When a thread drags past five emails, she offers to call and settle it.
Sixth email with Clayworks. Want me to ring them?
Asks, then acts
Gone quiet
Customers who used to write and stopped get a friendly note, in your words.
Fen used to order every two months. It’s been five.
Drafts for me
Book it
Meeting requests answered with real times from your day.
Ines wants a call. I offered Thursday at 10 or Friday at 9.
Asks, then acts
Their language
Reads and replies in the sender’s language, and shows you both.
Written to Lisbon in Portuguese. Here’s the English.
Drafts for me
Files itself
Receipts to Juno, contracts to your files, photos to Imago.
Four receipts filed for Juno.
Acts, then tells me
Small print
Renewals, auto-renewals and price rises buried in the terms.
This renews for two years on 1 December unless you say.
Thinks with me
Read me my post
On a call or in the car: what came in, and you answer out loud.
Four things. First, Priya.
Asks, then acts
A support address
Your support address answered by an agent of its own, who always says it’s an AI. Refunds and complaints come to you.
Support’s answered. Two came to you: a refund and a complaint.
Acts, then tells me
Spring clean
Years of old mail in one go: unsubscribed and archived, nothing deleted for good.
Unsubscribed from 140. Kept every person.
Asks, then acts
Close the day
At six, what’s left and what she’ll do overnight. Then quiet till morning.
Two left. I’ll draft both for the morning.
Thinks with me
However far it goes
The lines she never crosses.
Pay, sign or agree to anything
Write as you to someone new without your OK
Email anyone who hasn’t agreed to hear from you
Delete anything for good
Inside yourOS7 of 9
Inside yourOS
An app in yourOS, not another inbox.
Fold lives in your yourOS like any other app, with Roxy beside it. Your email stays with your provider, and Fold will read it through your account, with your say-so.
Reads your email from
Gmail and Microsoft 365 first, then the rest. Any other account connects by IMAP. Your email stays where it is.
GmailFirst
Outlook and Microsoft 365First
iCloud MailNext
Yahoo MailNext
Proton MailNext
Zoho MailNext
AOL MailNext
GMXNext
Any other, by IMAPNext
In the rail
Fold sits with your other apps. Open it in a paper window, or full screen.
Beside Roxy
Roxy’s pane stays beside it: what she just did, what she’s doing now, and what’s next.
In what needs you
The one that can’t wait goes to the top of what needs you, wherever you are in yourOS.
On your phone
The same app under your thumb, with Call Roxy in the dock to go through your post out loud.
Questions8 of 9
FAQ
Questions, answered.
The short answers to what people ask us most.
What is Fold?
Fold is email, read for you. Roxy reads every email before you do and sorts it: what can’t wait reaches you straight away, emails like ones you’ve answered before are answered your way, newsletters are summed up in a line, and scams are kept out. The rest wait for you with a reply already written in your words.
Can I use Fold now?
Not yet. Fold is in the works: we’re designing it now, and this page shows where it’s heading. Join the waitlist and you’ll hear when it’s ready.
Which email accounts will it work with?
Gmail and Microsoft 365 first, then iCloud Mail, Yahoo Mail, Proton Mail, Zoho Mail, AOL Mail and GMX, and any other account by IMAP. Your email stays where it is, and Fold reads it through your account, only once you’ve said yes.
Will Roxy send emails without asking me?
Only where you’ve said so. Each habit, person and kind of email has its own setting, from Thinks with me to Acts, then tells me. Family and anyone new always wait for you, and everything she sends is on your record.
Is outreach just mass email?
No. Every letter is written for one person, from your history with them, and only to people who’ve agreed to hear from you or bought from you. Every letter says how to stop, and a stop is honoured everywhere, straight away.
What will Roxy never do with my email?
Pay, sign or agree to anything, write as you to someone new without your OK, email anyone who hasn’t agreed to hear from you, or delete anything for good.