Every agent gets its own lane
Talk to an agent on the web, on Telegram or on a call, and it picks up where you left off.
What’s new
Until now, each way of reaching an agent was a separate conversation. Now every agent has one lane. Message Atlas in the morning, call him at lunch, pick it up on the web in the evening. It’s all one conversation, and a new session only starts when you’ve clearly moved on.
Why it matters
You shouldn’t have to repeat yourself.
For the nerds
- One lane per agent across Telegram, the web and voice
- A short break keeps the same conversation; a long, unrelated one starts a new session
- Reply to an old Telegram message and that session resumes
- A wrong split can be undone in one tap